faqs

  • Yes! Registered Counsellors are recognized by most major insurance providers. However, it depends on your specific insurance plan if counsellors are within your coverage.

  • Not at this time. It is up to you to submit to your insurance provider to receive reimbursement.

  • you can reschedule or cancel a session by logging into your profile via our booking system, jane.

    Note that rahi counselling has a 24 hour cancellation policy. your session time is reserved just for you, and a late cancellation creates a gap in the therapists time.

    If there is an emergency, please contact your counsellor immediately.

  • sessions will start by reviewing informed consent and your intake form. the conversation is meant to be collaborative one in order to tailor future approaches to your journey. some clients require more pull while others would rather speak with minor interruptions.

    what your session looks like, is up to you and your needs.